Last Updated: 01/01/2025

Welcome to Solar-Panel.co.za, operated by Cape Decking Home Renovations and Solar PTY LTD (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.solar-panel.co.za/ (“Website”). By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

For information regarding our Disclaimer, Cookie Policy, and Terms & Conditions, please refer to the respective links:

1. Information We Collect

We may collect and process the following types of personal information when you interact with our Website:

a) Personal Information You Provide

  • Name, email address, phone number, and any details provided via contact forms.
  • Billing and shipping addresses if you make a purchase.
  • Any other information you voluntarily submit.

b) Automatically Collected Information

  • IP address, browser type, operating system, and device information.
  • Website usage details, such as pages visited and duration of visits.
  • Cookies and tracking technologies (refer to our Cookie Policy for details).

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our Website and services.
  • To communicate with you regarding inquiries, quotes, and customer support.
  • To improve our Website, services, and user experience.
  • To comply with legal obligations and enforce our Terms & Conditions.
  • To send promotional offers and marketing communications (only if you opt-in).

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors assisting with Website hosting, analytics, and marketing.
  • Legal Compliance: When required by law or to protect our rights and property.
  • Business Transfers: In the event of a merger, sale, or business transfer.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict processing of your data under applicable data protection laws.

To exercise these rights, please contact us via the details provided on our Contact Page: https://www.solar-panel.co.za/contact/

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any information.

7. Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Information

For any privacy-related inquiries, you can reach us via our Contact Page: https://www.solar-panel.co.za/contact/